VEA.ae Shipping & Delivery Policy

Last updated: 14/06/2025

Welcome to VEA.ae. This Shipping & Delivery Policy is a part of our Terms and Conditions and outlines important information regarding shipping methods, delivery times, and service availability across the UAE.


Shipping & Delivery Options

 In-Warehouse Pickup

  • Availability: Available for all orders placed on VEA.ae

  • Location: Al Quoz Industrial Area 2, Dubai

  • Pickup Hours: Monday to Saturday, 10:30 AM – 3:30 PM

  • Note: Closed on Sundays and public holidays

Standard & Expedited Shipping

  • We offer standard and expedited shipping options across the UAE.

  • Some orders may be fulfilled and shipped by third-party logistics providers.

  • Free Shipping: Available on orders above AED 100

  • Shipping Fee for Orders Over AED 100 (Expedited): AED 20


Delivery Timeframes

  • Dubai: Next-day delivery

  • Other Emirates: 2–3 business days

  • Remote/No-Service Areas: Delivery not available in certain zones

Note: Delivery time estimates are provided in good faith and may vary due to unforeseen circumstances.


Order Delays

If your order is delayed, we will notify you as soon as possible with an updated delivery estimate.


Questions About Returns?

Please refer to our full Return Policy for detailed information on how to initiate a return or exchange.


Contact Us

If you have any questions about your order, shipping, or delivery, feel free to reach out: